Driving continuous improvements at the world’s largest GTL plant.
As one of the world’s leading energy companies, Shell needs little introduction. Their operations in Qatar come under the umbrella of Shell Qatar, operating under a joint venture with Qatar Petroleum.
Total Pearl GTL site area: 3,388,656sqm
Office building size: 44,624sqm
Number of staff on site: 5000
Number of critical safety assets: 26,000
IFM Project Scope
With decades of experience in the industry and with a world-leading reputation to uphold, Shell Qatar needed to partner with an equally well-respected player in the field of FM to make sure their extensive facilities in the region are managed to internationally recognised best practices. Sodexo’s global experience in managing facilities of this caliber is one of the reasons why Shell Qatar have been working hand-in-hand with Sodexo|Teyseer since 2017, and why the agreement has recently been extended for a further 5 years to at least 2027. It is a partnership that both parties expect to extend long into the future and covers the provision of all the following sites and services:
Sites
- Pearl GTL Site, Ras Laffan
- Shell Qatar Research and Technology Center, Doha
- Accommodation facility, Al-Khor
- Apartment Compound, Doha
Services
- Soft services including cleaning, catering and waste management
- HVAC
- MEP
- Fleet Management
- Solar Panel Maintenance
- Server Rack Maintenance
- Security Hardware System
- Warehouse Maintenance
- Grounds Maintenance
- Street Lighting and Roads
Highlights of our partnership
Throughout the partnership, both Sodexo|Teyseer and Shell Qatar have been constantly working together to not only keep the site running smoothly but to make efficiencies and implement changes that benefit the staff, the environment, the local community and ultimately save operating costs.
Through implementation of the latest technology like smart sensors to optimise building energy consumption and cleaning, QR codes for more accurate asset management and using apps to schedule, record and monitor both reactive and preventative maintenance, we’ve changed the way facilities are maintained and made some impressive gains.
Since the start of the partnership, such has been the level of success and trust that the scope of work has more than doubled and dozens of innovations have been introduced that make operations more efficient while enhancing employee satisfaction. Below are some of the highlights and achievements of the partnership so far:
Award and implementation of ISO 14001
25% reduction in electricity usage since 2018
70% reduction in water consumption since 2019
All lightbulbs replaced by LEDs
Installation of motion sensors for lights
Aerators in taps to reduce water consumption
3.3 million safe man-hours worked
Over 4 years of LTI free operations (Lost Time Injury)
2.5 million KM of Zero Recordable Vehicle Incident
US $1.42M in cost savings between 2018 and 2021
Refurbishment and digitization of HVAC systems = 50% reduction in running costs
Multi-skilling and the use of technology = 20% reduction in FTE
Total cost saving of over US$ 850K in 2021
Cost savings 90% above the initial target
Asset lifecycles extended through preventative maintenance programme
97% satisfaction rates from site employees
12 new lines of service added since the start of the contract
Expansion of scope in 2022 to cover CCTV cameras, street lights, road maintenance and RMUs
“Sodexo have focused on building the right safety culture, delivered outstanding outcomes not only in terms of the all-important stats but translated into high quality operations and projects on site”
"A big thank you for the great work that you are doing, keeping everything very clean so our staff are comfortable working on site"
“Very Professional staff on the ground"
"My sincerest thanks to the supportive and trusted team. We really appreciate their efficient support to Pearl."
Conclusions
In the 5 years since the partnership between Sodexo|Teyseer and Shell Qatar began, we have made great strides in making the entire project more efficient, more environmentally friendly, safer for the employees and a more satisfying place to work. We have exceeded targets, expanded scope and have been asked to extend the length of the contract. As an IFM provider in Qatar, the middle east and the wider world, there’s no better choice of partner than Sodexo. The world’s biggest names choose to work with us to provide their IFM services. If you’d like to find out more about how we can help with your company’s IFM services, please get in touch.