AI and Robotics in FacIlity Management in Healthcare

Embracing new technology to improve services and finding new solutions for our clients are some of the many ways we are innovating.

The functions of cleaning, catering, reception and maintenance might seem like basic services but they are critical in ensuring a good quality of life, especially against the backdrop of the recent pandemic. And it’s clear that in a healthcare setting, they become even more significant. At Sodexo, we are constantly evolving and innovating our delivery of these services and in doing so, living up to our mission of improving quality of life. Embracing new technology to improve services and finding new solutions for our clients are some of the many ways we are innovating. Exciting new technologies with huge potential applications such as artificial intelligence (AI) and robotics are here to stay and offer huge benefits to a healthcare sector that is fighting hard in the current health crisis. Let’s take a look at how AI and robotics are driving a reconfiguration of many aspects of FM services in healthcare across the globe and in the region.

In the wake of the fourth industrial revolution, governments and businesses across the Middle East are beginning to harness the global shift towards AI and advanced technologies. The UAE, Saudi Arabia and Qatar, in particular, have demonstrated a strong commitment towards the development and implementation of AI technologies. Indeed the Qatar Computing Research Institute (QCRI) believes that AI is indispensable in achieving the four pillars of sustainable development (economic, social, human, and environmental) as outlined in the Qatar National Vision 2030.